Kenya Travel Car Hire Terms & Conditions

Payment

we require a deposit of 25% on booking our services, the balance is due thirty days before service delivery. Payment in full is required where bookings are made less than thirty days before service delivery. The deposit may be forfeited in case of cancellations and amendments depending on the circumstances.

Cancellation Policy

Cancellation fees shall be applied as follows:
60 to 30 Days amounts to 30% of the total cost of Services.
29 to 15 Days amounts to 50% of the total cost of Services.
14 to 0 days amounts to 100% of the total cost of Services.
No show amounts to No refund

Alteration to service delivery

Kenya Travel Car Hire reserves the right to alter prior arrangements of the route or to cancel the operation of a scheduled tour should conditions necessitate. The company also reserves the right of admission of any person.

Liability

Travel poses risks. You are therefore advised to take adequate insurance cover as we accept no responsibility for any personal illness, injury, delays, loss or damages from any cause whatsoever. We and our agents act only as agents of the passenger in all matters relating to service delivery. The appropriate law of the country dictates our liability to passengers.

Disclaimer & Privacy Policy

Kenya Travel Car Hire believes that strong electronic privacy is crucial for the ongoing success of the Internet as a service, commercial, and entertainment medium. We pledge not to release your personal data to anyone else without your consent.

1. What information do Kenya Travel Car Hire gather and how is it used?

At present we only collect information which customers voluntarily submit on booking/enquiry forms, by fax/telephone and messages sent via email.

2. With whom do Kenya Travel Car Hire share the information they gather?

The information collected in the manner as described above, is shared only with the service principals (e.g. accommodation establishments, ground operators, airlines etc.) as far as it is necessary to make, book and pay for your travel arrangements.

3. Who can I ask if I have any additional questions?

Please contact Eric directly on kenyatravelcarhire@gmail.com