Welcome to Kenya Travel Car Hire

Kenya Travel Car Hire is a transport company based in Nairobi. Our primary objective is to provide reliable and quality services in Kenya for either short or long term car hire. Our target clients are tourist and business men or women travelling to Kenya for either leisure or business and require transportation.

Hiring a car is essential if you intend to travel in Kenya at your convenience. We cater for individuals, families and large groups. We endeavour to meet all our customers needs by offering expert advice where needed, delivery of vehicles at the airport, hotels within the city and the suburbs and offering shopping assistance if need be. Our friendly sales team exude a high level of professionalism and are able to advice potential clients on what to expect when hiring a vehicle including liability.

Our fleet of cars is highly maintained, we offer vehicles at an economical rate which offer an out standing driving experience and comfort as you explore Kenya. Our vehicles are properly cleaned and mechanically checked before each rental. Our fleet includes sedan / saloon cars, 4x4 SUV's, 4WD jeeps, safari vans, land cruisers and coaster coaches. Our service may include chauffer services if needed. Our chauffer services are off high standard and our drivers are highly competent. They exude a high level of etiquette and speak fluent English.

Why Choose Kenya Travel Car Hire?

• As a transport operator we understand our country more than others.
• Competitive fully inclusive prices.
• We reply to your request within 1 working day to save your valued time.
• We listen to our customers' and also offer an expert advice where necessary.

Kenya Car Rental Tips

Driving within cities can be a hustle due to the usual traffic build up especially during rush hours. Another challenge is the Matatu's [Public transport vehicles] as locally known who are notorious for not observing the traffic rules, loud music and low etiquette.

The rule of the road is to keep left un less overtaking. You will find a lot of roundabouts with traffic lights or manned by police officers or traffic marshals.

As opposed to Gas Stations in Kenya we have petrol stations. The petrol station have an attendants who fills up the car on either petrol or diesel depending on the engine capacity of the car.

Kenya basic traffic rules

1. The rule of the road is to keep left.
2. Every passenger must wear a safety belt.
3. The speed limit is eighty kilometres per hour.
4. Observe traffic lights or commands by a traffic officer.
5. Every driver must have a valid driver's license and present the License when asked by a law enforcement officer.

Kenya Road Network

The road network in Kenya is classified into six different classes. First we have international roads which are marked A and connecting border points or ports. Currently we have seven such roads namely:

• A1 Tanzania border(Isebania) - Sudan border(Lokichoggio) - 886 kilometers.
• A2 Nairobi - Ethiopia border(moyale) - 833 kilometers.
• A3 Thika town - the Somalia border(Liboi) - 533 kilometers.
• A104 Uganda border (Malaba) - Tanzania border (Namanga) - 648 kilometers.
• A109 Athi River - Mombasa(port) - 473 kilometers.
• A14 Mombasa - Tanzania border (Lunga Lunga) - 106 kilometers.
• A23 Voi - Tanzania border (Taveta) 114 kilometers.

Secondly we have National Trunk (Class B) Roads which link provincial headquarters and other important centers to the capital, to each other or to the international road network, the roads are marked B i.e. B1, B2 up toB10 .

The third class is Primary (Class C) Roads which link district headquarters to each other and higher level roads or centers, these roads are marked C i.e. C54.

The forth class is Secondary (Class D) Roads, they link locally important centers to each other or a more important centre or higher class roads. These roads are marked D i.e. D201.

The fifth class is Minor (Class E) Roads and are defined as any link to minor (or local) centre in the rural areas. They are Marked E i.e. E101.

Finally we have Special Purpose (SP) Roads. Class SP roads comprise various types of special purpose roads under the jurisdiction of various Government departments and parastatals. These roads are marked G (Government roads), L (Settlement roads), R (Rural access roads), S (Sugar roads), T (Tea roads) and W (Wheat roads).

Requirements of hiring a vehicle in Kenya

Driving License

The hirer and/or authorized driver must have held a full and valid driving license for a minimum of 2 years up to and including the time of hire and that license must bear no current endorsements during the last two years. A driving license from the country of residence or an International Driver's Permit is generally acceptable, provided valid as above.

The hirer and/or authorized driver must be over 23 years of age and under 70 years of age. The hirer and/or authorized driver must also be able to provide proper means of identification other than a driver's license.

ID / Passport

We require identification documents when signing the car hire contract. Documents required are either a national identity card or a passport and the hirer's driver's license. We normally make copies of this documents which are filed and safely kept by Kenya Travel Car Hire.

Terms & condition of hiring a vehicle in Kenya

Payments

We accept payments in cash or by credit card. Upon confirmation of a booking a 25% deposit is required.

The rest of the amount is expected fifteen days before service delivery or the actual day of service delivery.

Payment via credit attract a 5% bank sur charge.

Fuel

All vehicles are supplied with a full tank of fuel at the start of the hire. Customers may:- purchase this tank of fuel at a discounted rate and return the vehicle empty, or return the vehicle part full and be charged for missing fuel at the end of the rental at the locally determined price. Please note a surcharge will be applied for this facility.

Excess Deposit

On issuance of the vehicle and after receiving payments of hiring the vehicle an extra deposit is required to caution the company against damage of the vehicle or in case of theft of the vehicle during the period of hire. This only applies when the insurance company declines the CDW or TPW. This is a standard practice with insurance companies in Kenya.

Upon safe return of the vehicle in the same conditions as issued the deposit is fully refunded. In any case where there is damage of the vehicle an agreed amount between the company representative and the hirer is refunded.

Border crossing

Written authorization should be obtained from Kenya Travel Car Hire, should the hirer wish to cross a state border. Our rental vehicles will be allowed into Tanzania and Uganda. Kenya Travel Car Hire will not accept any responsibility if the hirer is refused entry into another country.

A cross border insurance fees is applicable and the fee depends on the number of travelers accompanying the hirer. For cross border formalities to be arranged Kenya Travel Car Hire should be informed at least 48hrs before the day of crossing the border. Any other cross border charges are payable directly at the border.

Chauffeur Services

Chauffeur services will be charged at US$ 15 per day inclusive of meals within Nairobi or Mombasa, between 08:00 hrs to 18:00hrs. Overtime will be charged at US$ 5 for every extra hour.

Chauffeur services will be charged at US$ 28 per day inclusive of meals and accommodation, for all other places in Kenya between 08:00 hrs to 18:00hrs. Overtime will be charged at US$ 4 for every extra hour.s

Security

The hirer should ensure that the hired vehicle is locked when unattended. The vehicle must not be parked in a public area for long periods. When CDW (Collision Damage waiver) or TPI (Theft Protection Insurance) is declined by the insurance company, the hirer financial responsibility will be the full value of the damage to the vehicle and loss related expenses regardless of fault.

If CDW is accepted by the insurance company the hirer bares no responsibility for the damage. For security reasons Kenya Travel Car Hire does not allow its cars to be driven to North Eastern region of Garisa and Maralal. In case there is an urgent need for such a journey, Kenya Travel Car Hire should be informed beforehand to seek police escort at an extra fees which the hirer will bear

Insurance

Theft Protection Insurance [TPW]

The Hirer's liability for theft of the vehicle is automatically covered subject to the terms and conditions of the car hire contract.

Collision Damage Waiver [CDW]

The Hirer's liability for damage to the vehicle is automatically covered subject to the terms and conditions of the car hire contract. Damage to tyres, windscreen and underneath of the vehicle is not covered.

Excess Liability Waiver [ELW]

Excess waiver is available for certain vehicles. This insurance cover protects the hirer/driver of having to pay any excess fees brought about by damage and /or loss to the vehicle.

Cancelation Policy

Reservations made, confirmed on-line and pre-paid on-line.

Unless you have cancelled your reservation in accordance with the above terms, if you do not collect the hired vehicle at the time specified on the prepaid rental voucher, no refund will be made. We will, however, hold the rented vehicle available for you for 4 working hours after the time of the reservation.

Reservations made, confirmed on-line but paid on pick up.

No charge will be made for failing to pick up the rented vehicle if you have not prepaid for your hire.

Reservations made, confirmed on-line or off-line.

If you do not arrive to collect the hired vehicle at the time specified as per the reservation and you do not inform us that you are cancelling the hired as above, we may charge your credit or debit card in accordance with the agreement made at the time of reservation, subject to a maximum amount equal to the value of the hire.

General Restrictions

On hiring a vehicle with Kenya Travel Car Hire it is required that the hirer be forth coming on exactly where he or she will be intending to travel to i.e. providing a day to day itinerary.